Care Acasa


We offer a range of services designed to enable individuals to remain at home living safely, confidently and with dignity. We provide these services in the community, which means in somebody’s own home, and within various Extra Care housing around Hampshire. Extra Care housing is a self contained flat with our Care Agency on site to deliver 24 hour planned and unplanned care and support.

Services we offer:

Our dedicated teams are fully trained to:

  • Assist you to start your day how you want, including help to get up, wash, shower or bathe, get dressed and have breakfast
  • Medication prompting, reminding and assisting
  • Collection and returning your medication from your Pharmacy or GP surgery
  • Prepare meals with or for you and assist you at mealtimes
  • Offer financial support including collection or supporting you to collect your pension
  • Support you with shopping, visits to the shops, transportation and bringing home and storing your shopping.
  • Laundry and ironing help and support
  • Keeping your home clean and tidy
  • Providing you support to perform social activities, for example going to Church, visiting clubs, and going for a coffee. We support you to achieve whatever is important to you
  • Provide you with a little extra support, which may include less than daily visits to aid with weekly preparation, housekeeping or short-term requirements
  • Befriending and companionship support
  • Help with getting ready for bed
  • Take a Break services – to support full time carers in their role to have regular breaks as supported by local and national government
  • Welfare checks, piece of mind knowing that someone will regularly be there

All of our services are fully flexible and can be increased, decreased, changed, paused and stopped at your request. We aim to maximise your independence and help you to live the life that you choose, so please ask if there is something that you would like use to support you with that is not included above!

Find us

Enter your postcode to find your nearest service.

View all locations

Extra care

Extra Care (also known as assisted living) offers more support than sheltered housing but still allows you to live independently.

You live in a self-contained flat, with your own front door, but staff are usually available up to 24 hours per day to provide personal care and support services. These are tailored to you and can include help with washing, dressing, going to the toilet and taking medication. Domestic help, such as shopping and laundry, and meals may also be provided.

Extra Care accommodation includes:

  • An onsite team of support staff
  • 24-hour emergency help through an alarm system.
  • social activities arranged for the community.
  • self-contained flats allow you to stay independent.
  • communal lounges and cafeterias allowing you to socialise as and when you feel like it.

Some extra-care housing is available to buy or rent privately and some is available from the local council following a care needs assessment. Please contact Hampshire County Council directly for further information on Extra Care availability and eligibility, or visit their dedicated site:

ACASA has successfully delivered care in several Extra Care Schemes across Hampshire for over 7 years, and we are recognised for the high quality and standard that our teams achieve in these services. This recognition has recently been rewarded with a renewal of these contracts for the next 7 years!




When “M” came to St Johns she had been living for months with grief and loneliness after losing her husband of nearly 60 years.

After a year of living at St Johns with Stephanie and her caring team she is now waking up in the morning and looking forward to the day knowing she will be amongst friends.

“M" knows she never needs to feel lonely, she knows she can walk to the communal lounge and meet with friendly faces in either Residents or Carer.

She enjoys having her lunch, eating it with others who also have Meals on Wheels delivered.

“M” attends other clubs throughout the week “Live at Home” and “We’ll meet again” where she is collected by bus and taken to socialise with even more friends.

“M's” family are very happy that “M” is Content, Safe and Secure. They know they can trust Stephanie and her team who are loving, friendly and capable to take care of her and to contact them with any concerns.

Care at home

Care at Home (sometimes known as Domiciliary care) is care provided to people who still live in their own homes but who require additional support with household tasks, personal care or any other activity that allows them to maintain their independence and quality of life.

Anyone at any stage of life could require domiciliary care including those with learning disabilities, mental health problems, sensory impairment or physical disabilities.

Our dedicated teams agree what days and times they will visit you, and the daily living support or tasks they will perform, and one of the team will visit to perform these. We are also able to offer ‘Double-Handed’ support, a term used for support which requires two carers to attend, usually for safe moving and handling practice.

ACASA has successfully partnered with Hampshire County Council as a lead provider of care and support at home for the past 4 years and have recently been awarded Tier 1 (lead) provider status for the 3 areas that our Hampshire offices are based – Farnborough and North Hants, Basingstoke and Winchester. Please contact your local office today for Hampshire Approved Care Teams!



Praise Niki Brown for the time she has given J, Niki had gone above and beyond her job role as no other agency would have helped J to find support, other agencies would have walked away from the situation once care stopped without thinking about the relatives left behind.

Should be very proud and put a feather in her hat to wear it proudly.

“I would very much like to thank members of ACASA staff and several carers for their support and understanding whilst my sister had problems with her shower recently.

The shower is now working- low water pressure permitting.

The family are very aware of your kind support during this time.

We also thank you for regularly keeping in touch with my sister in a kind way.